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Boeing should have addressed the issues after the Lion Air crash in Indonesia last October by grounding all 737 MAX aircraft ahead of any FAA concerns. The problems appear to relate to a policy by Boeing to avoid 737 pilots having to re-certify their credentials to qualify to fly the new MAX generation.
Aircrews were totally ignorant of the existence of the aircraft’s automated systems and were therefore unable to turn them off. It finally took Trump to issue an executive order to ground all Boeing 737 MAX Series with immediate effect – probably the best decision by him in his so far un-illustrious Presidency.